Shipping policy

• Lumina Eligma ships via multiple couriers to ensure you get the best rates.
• Allow one business day for processing your order.
• We offer express international shipping, shipments take 4 to 15 days to arrive based on the shipping company and your location.
• Goods valued at over $100 USD might require a signature. Goods are not sent out on Saturday, Sunday, or statutory holidays.
• Please note that international shipments are subject to customs duty and other delays beyond our control.
• We will not undervalue goods for customs purposes.
• Customers are responsible for providing correct information regarding their address and contact information for correct shipping. Any errors or refused deliveries are the responsibility of the customer.
• Please ensure that you fill in the correct information as sometimes orders are flagged by the systems and might require additional verification for us to fulfill.
• Shipping & handling fees are none refundable
• We do not ship to PO Boxes.

Free Shipping:

• Free shipping is offered for purchases above 300 USD within Canada & the United States of America.